My terms of sale
Cheques & postal orders should be crossed and made payable to:- R.P. Wharton
I am happy to accept
paypal, please contact me for details. Please note that I
charge 5% of total to cover paypal charges. Any item ordered will be reserved
for a period of seven days. A lay away scheme can be accepted on agreement. I
can, if requested email photographs of any item. I try to make my descriptions
as accurate as possible. So do please feel free to ask any questions. I will
try to reply as soon as I can.
Please use the
contact form or click
here to reveal my email
Guarantee
All items on this list are guaranteed original manufacture to their time period,
unless otherwise stated. A full guarantee cannot be given to medal ribbons,
as many were updated or renewed when grubby by veterans and/or their families.
I will refund the full cash price, less P&P/shipping costs, of any item, or issue
a credit note if required, providing that the item is returned within 10 days
(UK, elsewhere by agreement) of receipt. I do ask for an immediate telephone
call if you are dissatisfied with any item for what ever reason and intend to
return such - please note that the buyer is fully responsible for any costs
incurred in returning an item. With returned items, a letter of explanation
is requested...please note, "a dealer said it was wrong" is not acceptable to me,
unless you say who it is, provide their contact details and standing within the collecting fraternity.
They will of course be happy to confirm their thoughts in writing.
In purchasing any item from the website you are agreeing to and accepting the outlined terms and conditions.
All returned pieces are to be in the same condition as despatched
and the actual piece sent ... yes it has actually happened! Postage costs will
be deducted.
Any item arriving damaged must be notified immediately, please photograph
the packaging, the damaged piece etc. I will instruct what to do next.
General Comments & Points
The terms 'Gold & Silver' are used to describe finish, look or grade of
award, it does not constitute or imply the nature of the metal content of the
said item.
Postal charges:-
Please note that my preferred post method is by Special Delivery,
as this provides protected/insured traceable mail.
For your own protection I strongly advise the use of the Special Delivery service.
For outside the UK I use the International Tracked and Signed For service.
Special Delivery:- please add £8.80, compensation up to £500.00.
Recorded Delivery:- please add £4.35, compensation up to £32.00.
Please note that these postage charges may vary depending on the size and weight of an item,
plus I reserve the right to increase postal charges should the Royal Mail increase their charges
The above postage also covers packing materials, envelopes etc. Larger and heavier
items may cost more than the above P&P rates, I will advise accordingly and some items
may have to be sent by courier, again, I will advise costs but as an idea,
up to 10 kg is about £24.00 and up to 30 kg is about £45.00.
Thank you for looking at my website, I hope that you will find something of
interest for your collection. If you cannot find what you are looking for,
please feel free to send your 'wants list', I will do my best to find them for
you.
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